PRIVACY POLICY

PRIVACY POLICY

Bushman's Landscape Management, LLC

Effective Date: April 2, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING (SMS) DATA

Bushman's Landscape Management, LLC does not sell, rent, trade, or share customer opt-in data — including phone numbers and SMS consent records — with affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data and consent records are kept strictly confidential and used only for the purposes for which consent was granted.

1. Information We Collect

We may collect the following categories of information:

Personal Information

•       Full name

•       Email address

•       Phone number (including for SMS communications)

•       Physical/mailing address

•       Payment information when you request services or make payments

•       Communication preferences and consent records (including SMS opt-in timestamps and method of consent)

Non-Personal / Technical Information

•       IP address

•       Browser type and device information

•       Website usage data and analytics

•       Cookies and tracking technologies

Customer Communications

•       Records of service inquiries

•       Appointment details and service history

•       Customer feedback

•       Records of SMS and other communications

2. How We Use Your Information

We use collected information to:

•       Provide landscaping and property maintenance services

•       Process payments and service requests

•       Send appointment confirmations and reminders

•       Respond to customer inquiries

•       Send service-related updates and transactional messages

•       Deliver marketing or promotional communications only when separately and expressly authorized by you

•       Improve website functionality and user experience

•       Maintain records of consent and communication preferences

•       Ensure security and prevent fraud

•       Comply with applicable legal obligations

3. SMS / Text Messaging Program

Program Description

By opting into SMS communications from Bushman’s Landscape Management, LLC, you agree to receive text messages related to your requested services. This program is operated in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and applicable FCC regulations, as well as CTIA Messaging Principles and Best Practices.

How We Obtain SMS Consent

We obtain SMS consent through clear, affirmative, and documented actions by the customer, which may include:

•       Submitting a website form with an affirmative (unchecked by default) SMS consent checkbox accompanied by required disclosures

•       Signing a service agreement or work order that includes SMS disclosure language

•       Verbally requesting text communication (with documented and timestamped consent record)

•       Initiating contact by texting our business number

At the time of opt-in, customers are informed of:

•       The identity of the business sending messages (Bushman’s Landscape Management, LLC)

•       The types of messages they may receive

•       That message frequency may vary

•       That standard message and data rates may apply

•       That they may opt out at any time by replying “STOP”

•       That they may reply “HELP” for assistance

Consent is never implied or pre-checked. No SMS messages will be sent without affirmative opt-in. Consent to receive SMS messages is not a condition of purchasing any goods or services. We maintain timestamped records of all opt-in actions.

Types of SMS Messages

Non-Marketing (Transactional) Messages may include:

•       Appointment confirmations and reminders

•       Service updates and status notifications

•       Follow-up communications regarding completed work

•       Responses to customer-initiated inquiries

Marketing Messages (only with separate, express written consent) may include:

•       Seasonal service reminders and promotions

•       Company news and updates

•       Educational landscaping tips and content

Message frequency varies. Standard message and data rates may apply.

Opt-Out Instructions (STOP)

You may opt out of SMS messages at any time using any of the following methods:

•       Reply “STOP” to any SMS message you receive from us

•       Contact us at [email protected] and request removal

•       Call us at 941-941-9641 during normal business hours

Upon receipt of a STOP request, you will receive one final confirmation message and no further SMS messages will be sent unless you affirmatively re-opt in. All opt-out requests are processed immediately.

Help & Support

•       Reply “HELP” to any SMS for assistance

•       Email: [email protected]

•       Phone: 941-941-9641

Customer support is available during normal business hours.

Carrier Disclaimer

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Data Protection

Mobile phone numbers and SMS consent records:

•       Are not sold or rented to any third parties

•       Are not shared with affiliates or third parties for marketing or promotional purposes

•       Are not used for any purpose other than delivering messages you have consented to receive

We may share phone numbers only with trusted service providers (such as SMS delivery platforms or CRM software providers) strictly for the purpose of delivering messages you have consented to receive. All such providers are contractually required to protect your data. Text messaging originator opt-in data and consent records are excluded from any data-sharing arrangements except as required to operate messaging services or comply with applicable law.

4. Information Sharing & Disclosure

We do not sell or rent personal information. We may share information only in the following limited circumstances:

Service Providers

We may share information with subcontractors and third-party vendors who provide support services (such as SMS delivery platforms, payment processors, or customer relationship management tools) solely for the purpose of assisting with legitimate business operations. These providers are prohibited from using your information for any other purpose. Mobile opt-in data and SMS consent records will not be shared with any third parties for marketing or promotional purposes under any circumstances.

Legal Compliance

We may disclose information if required by applicable federal or state law, valid court order, subpoena, or government request, or to protect our legal rights, prevent fraud, or ensure the safety of our customers or employees.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer data will remain protected under the terms of this Privacy Policy. SMS opt-in data and consent records are never transferred except as required to deliver messaging services or comply with applicable law.

5. Children’s Privacy (COPPA Compliance)

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

•       Encryption of sensitive data in transit and at rest

•       Secure access controls and authentication

•       Regular security monitoring and assessments

•       Employee data protection training

•       Secure backup systems

While we take commercially reasonable measures to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

•       Analyze website traffic and usage patterns

•       Improve user experience

•       Remember user preferences

•       Measure service effectiveness

You may disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

8. Your Rights & Choices

You have the right to:

•       Access or correct your personal information

•       Request deletion of your personal data (subject to applicable legal retention requirements)

•       Withdraw SMS consent at any time by replying “STOP” or contacting us directly

•       Opt out of marketing emails at any time

•       Request information about how your data is collected, used, and shared

•       Lodge a complaint with the applicable regulatory authority

To exercise any of these rights, contact us using the information in Section 10 below. We will respond to verifiable requests within a reasonable time.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those sites. This Privacy Policy applies only to information collected directly by Bushman’s Landscape Management, LLC. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. The most current version will always be available on our website with the updated effective date. Where required by applicable law, we will notify you of material changes.

11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

Bushman’s Landscape Management, LLC

Phone: 941-941-9641

Email: [email protected]

Website: www.bushmanslandscape.com

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

This Privacy Policy is designed to comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Children’s Online Privacy Protection Act (COPPA), Federal Trade Commission (FTC) regulations, and CTIA Messaging Principles and Best Practices. This document does not constitute legal advice. Consult a licensed attorney for jurisdiction-specific compliance guidance.